2. I didn't receive my access, how can i get it?

If you didn't receive an email with your access information after signing up, you have to contact us as soon as possible so we can send you your the access to idols69.com members area

3. Will my membership be automatically renewed?
     How can i cancel my rebills?

All our memberships are recurring as stated above. If you don't want to have access to idols69.com anymore, you can easily cancel your membership at anytime. Check the links below to manage your membership.

Please fill form below to detect your billing automaticly :

Or select your billing manualy your self:

If you signed up via Epoch - Click here
If you signed up via Ccbill - Click here
If you signed up via Segpay - Click here

4. What is the download limit and how is the quality
     of the videos?

No limit to download DVD Quality content. All videos are at 720x480 resolution and are playable full screen.

5. What is the XVID Codec?

XviD is the name of a new open-source video codec, which just like DivX is based on the new MPEG-4 compression standard for video. It's currently being developed by people from all over the world. When you install a video codec on your system it basically works as an add-on to your system with instructions how to compress/decompress video in that video format. Once you've installed the XviD codec on your system you will be able to play XviD movies using Windows Media Player or any other XviD-enabled player.

6. How to play the movies?

We encode all movies with XviD codec,see below to download the latest Xvid codec version that fits your Operating System (OS)

XviD Codec for Windows users
XviD Codec for Mac OS users

7. Why there is no sound in the movie?

We encode all audio into mp3 stream, i.e. if your pc can play any mp3 song, then you can play our movie with sound already. No additional audio codecs needed.

8. Which is the best player for your sites?

For Windows the default player is Windows Media Player. For Mac Users ,the default player is QuickTime. So you don't need to download it again. Or You can upgrade your WMP here:

Click here to upgrade your Windows Media Player

9. Why i can't play the movie even XVID codec
     installed and player upgraded?

The most common reason that downloaded movies don't work is because the download is incomplete. Try using free download manager, e.g. flashget or netants to finish the download.

10. I have a question that is not answered in this FAQ.

Please don't hesitate to Contact Us if you have any questions that was not in our FAQ. Click here